Cancellation policy - We do not overbook like many large hotels do! Due to our intimate size, cancellations affect us greatly! Before you book, please make sure you read our cancellation policy and that you are sure of your dates and that you will be able to use the booking!
Please read carefully!
ALL BOOKINGS CONFIRMED BY YOUR PROVIDING YOUR CREDIT CARD NUMBER WILL BE BILLED $50 UPON CONFIRMATION, APPLICABLE TO YOUR FINAL BILL
YOUR STAY WILL BE BILLED IN FULL 30 DAYS BEFORE YOUR ARRIVAL
-FOR A CANCELLATION GIVING US MORE THAN 30 DAYS WRITTEN NOTICE* prior to the arrival date: You will not be charged anything further on your credit card, (only the $45 plus tax for processing fee already applied= $50).
FOR 30 DAYS OR LESS notice prior to arrival: THE FULL STAY CHARGED TO YOUR CREDIT CARD is NON REFUNDABLE –SORRY! unless we are able to re-rent the room for ALL the cancelled days (a processing fee of $50 will apply in that case). This might be quite likely in the high season.
(*) Written notice by e-mail email@example.com, with delivery/read request or fax to 604 732 9207
EARLY CHECK-OUT, DELAYED ARRIVAL, NO-SHOW OR SAME DAY CANCELLATION: YOU WILL BE CHARGED FOR THE FULL STAY, WITHOUT ANY REFUND - (SORRY):
We are only a tiny establishment and we cannot suffer the loss of confirmed bookings when we could have given the room to someone else. The nights you have reserved are guaranteed exclusively for you and we do not overbook like large hotels can do. However, should we be able to rebook ALL those nights, we will be pleased to credit you back (a processing fee of $45.00 + tax =$50 will apply in that case).
IMPORTANT: We highly recommend that you contact your travel agent or credit card company regarding trip cancellation insurance to cover refund of accommodations costs in case of unforeseen changes to your plans (such as, but not limited to, delays, strikes, closure of air space, death in family, etc.) Your own insurance is the only way to get a refund after the 30 days prior to arrival period!
*** If you are entitled to a refund: In ALL CASES refunds of payments can ONLY be refunded to the SAME Credit Card used for the deposit. Due to the large amount of scam attempts, PLEASE, NO EXCEPTIONS!
Thank you so much for your understanding. You are confirming acceptance of these terms by giving a valid credit card number name and expiry date.